Refund policy

 






 

Booking and Refund Policy

Bookings

All customers wishing to make a reservation must be willing to provide authentic personal information, such as their full name, credit/debit card details, and a personal contact number.

The only method of making a reservation is via the chefsTABLE website.

Your booking will only be finalised upon receipt of your deposit. If no deposit is received your booking will be relisted on the website for public booking.

All deposits are processed using our payment processor “Shopify”. Please remember to check your junk mail for your receipt should it not be in your inbox.

Your deposit will cover the cost of the tasting menu and a glass of champagne, non-alcoholic cocktail or something of equal value on arrival.

Drinks will be calculated and charged after the meal. Unfortunately, we do not accept American Express, Diners cards, or Discovery cards.

Corkage is charged at a flat rate of £50 a bottle; no food can be brought in by the customers.

Allergies and dietary requirements are accommodated to a certain degree at our discretion. It would be appreciated if customers could provide any allergies and dietary requirements for members of their party well in advance of the reservation. If persons are found to have restrictions on the day of the booking we will not be able to serve them, and individuals will be charged nonetheless.

The chefsTABLE can accommodate up to eight people. Should a booking of seven or less be made please accept that you may be sitting at the same table as other people. 

Cancellations

Bookings can be nullified or altered (subject to availability) up to fifteen working days prior to the reservation. Please be aware that bank holidays and weekends do not count as working days.

Late Arrivals

All guests are to arrive at 18:30. Please accept chefsTABLE is expected to last circa 4 and a half hours.

We kindly ask all our customers to carefully observe our policies and to keep them well in mind to avoid any problems or disputes. All the policies at the chefsTABLE apply by GMT (+00 Hours).